Welcome back — signing in made simple
Uphold is a platform designed to make moving between currencies, cryptocurrencies, and cards simple and safe. Whether you’re logging in from desktop, mobile, or an embedded app, this page will walk you through logging into your Uphold account, explain security features you should enable, and cover common problems and how to fix them.
Why this page?
We’ve written this comprehensive, friendly guide to help you log in quickly and securely. This is ideal if you’re a first-time user, returning after a break, or troubleshooting an issue. The content below covers step-by-step instructions, features, recovery options, and frequently asked questions — all in one place.
Who is this for?
- Individuals who hold cryptocurrency, fiat, or both on Uphold.
- People using Uphold for the first time and looking for login guidance.
- Anyone wanting to enable security features like MFA or to recover access.
Step-by-step login guide
This section walks through the full login experience with details you won’t want to miss.
1 — Open Uphold
On desktop: go to https://uphold.com. On mobile: open the official Uphold app from the App Store or Google Play. If you bookmarked the page, ensure the URL is correct and secure (HTTPS).
2 — Enter credentials
Type the email address associated with your account and your password. Use a password manager if you struggle to recall strong passwords — it’s both safer and faster.
3 — Complete MFA
If you have Two-Factor Authentication enabled (recommended), provide the code from your authenticator app or approve the push request sent to your device.
After a successful login, you’ll arrive at your Uphold dashboard where you can view balances, trade between currencies, send funds, or manage linked cards and bank accounts.
Security best practices (recommended)
Protecting your account is critical. The following practices help keep your funds safe — many of them you can enable from your account settings once you log in.
Enable Multi-Factor Authentication
Use an authenticator app (TOTP) like Google Authenticator, Authy, or a hardware security key for stronger protection than SMS codes.
Use a strong, unique password
Create a passphrase with at least 12 characters and a mix of words and symbols. Store it in a reputable password manager.
Enable email and device alerts
Keep login, withdrawal, and API alerts turned on to detect unauthorized activity quickly.
Beware of phishing sites
Always check the site URL and never share your password or MFA codes. Uphold will never ask for your full password in an email.
Biometric & device security
On mobile devices, enable biometric login (Face ID / Touch ID) for convenience — but never bypass a device passcode. If a device is lost, revoke its access from your account settings immediately.
Account recovery & forgotten password
Can’t sign in? Follow these steps to regain access:
- Click Forgot password on the login form and enter your email address.
- Open the password-reset email and follow the link. Reset links expire for security — use them quickly.
- If you no longer have access to that email, contact Uphold support and be ready to verify identity with documents and transaction history.
Lost 2FA device?
If you used an authenticator app on a lost phone, search for your saved recovery codes. If you don’t have them, contact Uphold support and provide the requested identity verification to regain account control.
Troubleshooting: common login problems
Below are quick fixes for the most frequent issues users experience.
Slow page or loading errors
Try clearing your browser cache, disabling browser extensions (particularly ad blockers), or using an incognito/private window. If the issue persists, test another browser or device.
Incorrect password
Double-check caps lock and language settings. Use the "Forgot password" flow if needed. If you rely on a password manager, ensure it’s filling the right credentials for uphold.com.
Login email not received
Check spam and promotions folders. If you don’t see it, add @uphold.com to your safe-senders and request the email again. If the email bounces, contact support.
Blocked or limited account
Uphold may temporarily limit activity for security or compliance reasons. Follow the instructions in any notification email and contact support if you need clarity.
Frequently asked questions
Is Uphold safe to use?
Uphold follows industry-standard security practices, including encryption of sensitive data and optional multi-factor authentication. As with any financial service, keep your login information secure and enable recommended protections.
Can I change my email address?
Yes — once logged in, go to your account settings and follow the steps to update your email. You may need to verify the new address.
How do I enable biometric login?
On mobile, visit settings > Security > Biometrics and follow the prompts. Ensure your device has biometrics set up at the OS level first.
What if I suspect unauthorized access?
Immediately change your password, revoke device sessions, and contact support. If funds are at risk, notify Uphold support and follow their emergency guidance.
Can I use Uphold from multiple devices?
Yes — you can sign in on multiple devices. For security, review active sessions in your account settings and revoke any you don’t recognize.
Does Uphold use KYC?
Yes. Uphold may ask for identity verification to comply with regulatory requirements and to unlock higher limits or additional features.
Power user tips
For advanced users, here are a few productivity and safety tips that make the Uphold experience better:
- Create a dedicated email just for financial accounts to reduce phishing and spam risk.
- Use a hardware security key (FIDO2 / U2F) if you value the highest possible protection for your account.
- Periodically audit API tokens, connected apps, and third-party services linked to your account.
- Keep emergency recovery details and recovery codes stored offline in a secure location (e.g., a safe or encrypted vault).
Closing thoughts
Logging in should be simple, fast, and secure. Uphold provides tools and controls to keep your account safe — but security is a shared responsibility. Use strong passwords, enable multi-factor authentication, and be vigilant about phishing attempts. If you ever need help, Uphold support is available with specific steps to regain and secure access to your account.
Ready to sign in? Click the button below to go to Uphold and access your account.